WAZZUP Help

Official Partner Program

We invite integrators, marketers and site developers to join our official partner program. Promote Wazzup among your clients and get 35% of what they spend for the whole time of their using the service. Apart from that, you will have two free channels for every one of your two dashboards, using the Max price plan. Official partner program does not exclude the referral program but complements it. You can use links from the referral program.

How to get the official partner status

Sign up to access your Wazzup dashboard. Fill in the application on our site. To do this, you will need your account number. After processing your application, we will contact you.

How to add a client

If you get the official partner status, a new tab called “Clients” will appear in Wazzup dashboard’s “Affiliate” section.

The table displays all your clients and referrals starting from the moment you have received the official partner status. Already existing clients can be added through Wazzup support.

Here you can plan further communication with customers, based on the information from the columns “Balance” and “Subscription end date”.

The same section allows you to add all new clients you connect to the service. After adding, the client will receive 500 ₽, 10 € or 10 $ to the account, depending on your currency.

Press the “Add client” button. A window will open. Enter the client’s data: e-mail of the administrator in the client’s account, company name, and account language.

The ID in the clients table is clickable – it will take you to the relevant client dashboard where you can view channels and configure integrations. This client dashboard page looks almost the same as your own account page. Your browser’s address bar will tell you that it’s the client’s dashboard that you are in: the address contains the client’s ID.

Partner account

The rules for withdrawals and transfers to any Wazzup account balance for official and referral partners are similar. However, official partners have an additional “Replenish affiliate account” button. It allows you to pay for the accounts of your linked clients yourself. This can be done via Stripe. The current balance of the partner account is given in the top right corner, above the table.

In the partner account refill window, enter the desired amount, your card details and you will be redirected to Stripe for payment.

How to create a subscription for a customer

If you don’t create a subscription, then the customer channels will be charged by the day. Daily payment is more expensive than a subscription, so the client’s money will run out earlier and the channels will be turned off.

  1. Log into your client’s account.
  2. Go to “Finance” in the account settings.
  3. Click .
  4. Add the desired subscription.
  5. Add channels to the subscription in the menu on the right.
  6. Done you have created a subscription.

How to refill your client’s account

Before topping up balance on a client’s account, create a subscription and add channels to it. If you replenish the customer’s account before creating a subscription, he will be charged daily payments for each channel. In this case, you will not have enough money to pay for the subscription.

Let us assume that a client wants to add 1440 € | $ to their Wazzup account balance. You receive this money using any method you prefer and then put aside your 35% – 504 € | $. Then you send the rest to your partner account. 936 € | $ have been received by the account. You will see the new incoming payment (deposit) in you “Partner Account” tab.

Then, use the table to find the client who has paid for their account. You should copy their ID, go to your partner account and use the ID to send this client the sum they have paid to you, which is 1440. The discount will be applied automatically, so your partner account will only be charged 936 € | $, and the client will get 1440 added to their account.

A new “Withdrawal” row will appear in your partner account, and the client will see a deposit in their dashboard.

If a client’s subscription ends, renew it the subscription is not automatically renewed.

How to renew a subscription

  1. Log into your client’s account.
  2. Go to “Finance” in the account settings.
  3. Click on the subscription you want to renew.
  4. Click  in the upper right corner.
  5. Select a price plan and click .
  6. Done you have renewed your subscription.

Two free channels

After joining the official partner program, your clients table will have the “Demo account” row added to it. You can add two free channels to this account: one WhatsApp channel and one Instagram channel.

You can also add two free channels to your main account. These channels in both of your dashboards will operate using the “Max” price plan.

Having two free channels for each of your two dashboards is also a part of the additional benefits for our official partners. This bonus is valid for every new partner for 3 years since the moment they have joined the program.  During this time, the balance on these channels does not decrease. If after these three years of collaboration we will continue our partnership, the subscriptions will be automatically renewed. These are valid for personal use or for commercial purposes, as well as for demonstrating the service’s operation to clients.

If you need more than two channels for each of the accounts, they will be 35% cheaper than usual.

Links

Official Partner Program includes all the privileges of the referral program. For a year, you will get 20% of every bill paid by users who have registered using your referral link.

As you can see, the Partner Program is a friendly relationship between Wazzup and its clients. However, we ask you to follow a set of rules within this relationship. You can find these rules in the “Rules” tab of your “Affiliate” section.

Client balance notifications

To reduce the number of service suspensions, add a financial curator to your account. Notifications about your client’s upcoming subscription expiration will signal you to call the client, answer their questions about the integration and work on any complaints they might have.

Go to “Account settings” → “Notifications” → “Add number”:

A window will open. Enter the name, specify the country of the carrier and the WhatsApp number you want to get clients’ balance notifications on:

Choose a curator and put the “Finances” channel opposite them:

Now all your current clients, as well as all newly added clients, will have all your financial curators automatically added to their accounts. Note that if a client then adds more financial or any other curators themselves, the corresponding partner will not have this reflected in their dashboard.

If you do not want to get financial notifications about a certain client, go to their profile and delete yourself from their financial curators: