Salesbot is a bot that can be programmed to perform certain actions. If you have your client’s number but you have not had a dialogue with them before, you can initiate communication using Salesbot. The channel for outgoing messages is set in steps 4.1 and 8 of integration settings.
To create a bot, go to the funnel settings and click on the free space under the funnel moving to which should fire the trigger:
A new window will appear. Choose “Salesbot”:
The bot addition window will appear:
- Choose the trigger which will initiate the bot’s actions – “On moving to the stage”;
- Set the bot’s operation time;
- Create a new bot.
The bot editing panel will open. Choose the “Initiate communication” action:
If you are using several integrations with different messengers and social media, the system will offer to choose which one you would like to use to initiate communication with clients. In our case, you will need to choose “whatsappWZ”.
The field to enter your message will appear. Enter the text if you need to have your clients receive this message on moving to this particular funnel:
Save your settings in the upper right corner of the window. Now, when moving to the funnel, a chat with the client will be created automatically: