Only users of the Bitrix24 commercial tariff plans can add Wazzup integration: Start +, CRM +, Tasks +, Team, Company.
The integration is installed only in the following order: installing the application in Bitrix24 → installing the integration in the Wazzup personal account. If you start creating an integration from your Wazzup personal account, the integration will not be added.
- Go to “Applications” on the left panel of Bitrix24.
- Search for “Wazzup”. If our application is not displayed for you or your Bitrix is registered on the .ua domain, the application must be installed manually.
- Install the app. The application can only be installed by a user with administrator rights for a Bitrix24 account. If the account administrator changes, the integration will stop working and will need to be reinstalled.
- Add Instagram and WhatsApp channels to your Wazzup account.
- Go to integration settings.
- Click “Add Integration” and select “Bitrix24”.
- Insert your Bitrix24 domain and click “Connect”.
- Follow the link in the window that appears.
- Done — you have created an integration with Bitrix24. Now set up the integration.